PAYMENT & SHIPPING
SHOPPING HELP
FAQ
1.
I need another color and customized size, but I can't choose it when I place
this order, what should I do?
Multiple color
and size options are offered. You can place an order with your own request. We
will make the dress according your new remarks.
2.
Can I do some changes on the original design or Can your factory make my own
design?
Absolutely Yes!
Please contact us before ordering.
3.
Can I choose different color and customized size?
Sure, please
refer to details below.
4.
Urgent or Rush Order
We offer rust
order service. The soonest delivery takes 14 days since the day your order
payment goes through. Please contact us if your event date is sooner before
ordering, thank you.
5.
Customs fees
In most time,
there is no customs tax for low value personal imports. We will declare it at
low value to avoid the tax. But sometimes in some countries, the customs
officer may be strict. We couldn’t assume any customs fee, Please check it out
the customs policy at your own place.
Notes:
1. As an honest
seller, we guarantee the dress will be 90%-95% same as original picture shown.
If you want 100% exactly the same, please forgive. There are No two leaves in
the world exactly the same. We can not guarantee, so please do not place the
order if you still insist 100% similarity. Thanks for your understanding.
2. Price is only
for the dress not including any accessories such as veils, gloves, petticoat
inside and so on. If you want accessories, please contact us!
3. We suggest
you choose lace-up closure which is better to adjust the size to fit your body
better.
4. Dress can be
made in custom size, color, design. We strongly suggest you find a professional
tailor to measure you carefully following the Custom Measurements Guideline
before buying a gown online.
5. Please do
take attention to the product nature. Nature of Made-to-order products won't
change whether a standard size or a custom size is ordered!
6. Before
placing an order, please read all of our notes carefully. Please feel free to
contact us if any further question.
Further more question that you may need information:
How Do You Sell Dresses at Such Low Prices?
Wisebridal.com is able to offer its dresses online 50% - 80% off retail prices for 2 key reasons. 1. We operate with lower overheads than a local retail store. We do not need to rent the store and employ sales staff or an alterations department.2. Our dresses come from the manufacturers that we cooperate with. We do not use third party sources.
How about the Quality of your Dresses?
Wisebridal.com is the world's leading online wedding apparel website. We provide complete one-stop shopping for all brides, bridesmaids and all special occasion events.Wisebridal.com inspects every gown and guarantees the condition. High quality, best price, and 100% satisfaction is our goal.
What materials do you usually use on your wedding dress products?
Chiffon: Delicate, sheer, and transparent -- made from silk or rayon, with a soft finish; often layered because of its transparency, making it popular for overskirts, sheer sleeves, and wraps.Organza: Crisp and sheer like chiffon, with a stiffer texture similar in effect to tulle, but more flowing; popular for skirts, sleeves, backs, and overlays.
Satin: A heavy, smooth fabric with a high sheen on one side; very common in bridal gowns.
Silk: The most sought-after, cherished fiber for wedding dresses (and also the most expensive).
Silk-Like Satin:A smooth silk satin, with a glossy front and matte back.
Taffeta: Crisp and smooth, with a slight rib.
Tulle: Netting made of silk, nylon, or rayon; used primarily for skirts and veils (think ballerina tutus).
How do I decide what size to order?
You can choose a standard size or give us your custom measurements. Please view our Size Chart>> Prior to selecting your size to order, we suggest reviewing the information provided in How to Measure>> Even if there is some fluctuation in the size you need, all our dresses are made with a margin for modification or alteration. The modification or alteration can be made by your local tailor.What modifications and alterations are normally done to a dress to make it fit?
A number of alterations can be made:1) Side seams and Back Seams - The side seams and back seam in the torso can be taken in or let out to make a wedding dress fit a bride. This is true even for gowns ordered to size. Wedding gowns are usually made to allow the side seams to be let out up to 3 inches or 1-2 inches. Additionally, the back seam often can be let out slightly to size up further. Additionally, the back seam often can be let out slightly to size up further, depending on the gown.
2) Shoulders - It is also common for shoulder seams to be taken in to bring up a gown.
3) Hem - The length of a dress can be shortened only and is affected by the height of the shoe you are planning to wear. Some gowns can only be shortened from the waist. Other gowns can only be shortened by taking up the hemline.
4) Bustle - The bustle is a way to hook the train up in the back so that the dress can be worn comfortably after the ceremony. Bustling a dress is part of the alterations for any gown that has an attached train.